Small mineral splitter

Delivery

We are pleased to offer a variety of shipping options to ensure your order reaches you quickly and safely. All orders are processed and shipped within 1-2 business days of receiving payment.

Standard shipping (parcel shipping up to 31 kg)

• Delivery within 3-5 days
• Shipping costs: See page Prices and Shipping

Freight forwarding (from 31 kg)

For particularly large or heavy items, we offer shipping via a freight forwarder. This shipping option ensures that your order reaches you safely and professionally.

• Delivery time: 5-7 working days
• Shipping costs: See page Prices and Shipping
• Delivery to the curb: Please note that delivery is only possible to the curb. Additional services such as carrying into the house or unpacking and setting up can be requested separately.

international delivery

We ship throughout Europe and to Switzerland! Delivery times and shipping costs vary depending on the destination country. You will receive more detailed information at checkout.

returns

Your satisfaction is our top priority. If you are not completely satisfied with your purchase, you may return items within 14 days of receiving your order.

Return conditions

• The items must be in perfect condition.
• The original packaging and all labels must be present.
• Personalized items cannot be returned.

Return process

Send package: Send the package to the following address:
Stone Grinding Machines & Lapidary Tools GmbH, Wirtschaftspark A, 8940 Liezen, Austria.

refund

Once we receive and inspect your return, we will refund the purchase amount to the original method of payment within 7-10 business days.

Costs for returns

The return costs are borne by the buyer.

Customer Service

If you have any questions about your order or our return process, our customer service team will be happy to help you:

• Phone: +43 (0) 664 19 23 560
• Email: office@steinschleifmaschinen.at
• Live Chat: Available Monday to Friday from 8:00 a.m. to 4:00 p.m.

We thank you for your trust and look forward to offering you a great shopping experience!